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Toledo Swords ™ Returns / Exchanges PolicyBookmark This Site and come back frequently! Click Here to visit our sister site RealCoolSavings Returns / Exchanges Policy Please Shop Responsibly ! All products are guaranteed to be new, first quality and as described. * If you have a question, email us, don't assume. Exchanges and Returns add to the cost of doing business. ** In order to keep our prices as LOW as possible , Toledo Swords™ reserves the right to assess a 12% restocking fee on all returned items unless the goods are damaged in delivery or defective. We will replace defective items. All orders are shipped insured, so goods damaged in delivery will be covered by the carrier's insurance. If there is a problem, you must notify us within 24 hours of receipt with a description of the problem. A return authorization number and further instructions will be provided at that time. Please DO NOT order, if you can not abide by this policy. * From time to time we will be offering Limited Edition collectibles that were pre-owned. This will be noted in the products description. ** Did you know that about 25% of internet orders are returned because the customer changed his/her mind or didn't read the description carefully ? Handling these kinds of returns is very costly in both time and expense and only leads to higher prices. If you are not sure about the product's description, ask us. If you are not sure whether you want the product, wait til you are. This will allow us to continue to offer these special low prices and make your shopping experience more pleasant. Thank you. All Edged Weapons, Battle Ready or Not, May Injure, Kill and/or Become Damaged if Used Improperly Read About Sword Care |
